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Quality Control in Radiological Services in Anambra State Through Clients' Feedback

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Quality Control in Radiological Services in Anambra State Through Clients' Feedback

Thomas Adejoh, Anthony C. Ugwu, Anda I. egbe, Valentince C. Obi, Chioma H. Okafor, Ubaka E. Akanegbu, NNamdi C. Onuegbu, Stanley O. Nwefuru, Augustine C. Aniagolu, Ogbonna K. Joshua

Abstract

Patients' perceptions of quality of care affect their attitude after discharge, and positive ratings of service quality may spur them to re-visit the same hospital. furthermore, little attention has been given to patients' satisfaction with the quality of Radiodiagnostic services in developing countries. Whether the radiology staff in Anambra State meet the expectations of their patients is uncertain. Resolving his uncertainty will guide healthcare managers in addressing lapses in quality assurance.